30-day money-back guarantee
We offer a 30-day money-back guarantee on ITZZMEE subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email, or email us at rangeinfo@gmail.com and we will help you through it.
Cancellations
You can cancel a subscription at any time from Account & settings inside the app. Your plan features stay available until the end of the billing period you have already paid for, after which the account returns to the ItzzMee Core plan. Your local-first data on your device is never deleted by a cancellation.
Plan changes
Upgrades take effect immediately. Downgrades take effect at the end of the current billing period, so you keep what you paid for. Billing, proration and tax handling follow Paddle's Refund Policy.